Smithville warns customers not to fall for “Fat finger dialing scam”

Information provided by Gabe L., Smithville’s Director of Information Security The idea of scams involving fat finger dialing is not new. These scams rely on inattentiveness and innocent mistakes. They prey on accidentally switching digits while dialing a number. Typically, you quickly know if you misdialed a number. You hear the voice of a person […]

Smithville Spotlight, Paige T., French Lick Customer Service

Paige T. has been with Smithville for 16 years. She’s seen a lot of change in technology and service quality during her time here, but her dedication to customers has remained the same. Before we learned about her role at Smithville, we asked some hard-hitting questions to get to know her better: Hometown: Bedford, BNL […]

Join the Fun with Smithville’s FREE Pick-It Challenge!

It’s college basketball season and we are hosting a Pick-It March Mania contest! All those living in Indiana are invited to participate in this fun, free online contest. Simply visit smithville.pickitchallenge.com to sign up, make your picks, and watch your name rise and fall (andhopefully rise again!) on the Leaderboard as games progress. It’s easy […]

Smithville Charitable Foundation Contribution Helps MCCSC Mobile STEM Lab Roll

After years of planning and fund-raising, the Monroe County Community School Corporation (MCCSC) launched the innovative STEM to THEM mobile lab. The bus will travel to 14 elementary schools across Monroe county, introducing science, technology, engineering, and mathematics (STEM) to pre-K-6th grade students. The Smithville Charitable Foundation donated $25,000 to the project. The Foundation of […]

Don’t Get Blindsided by Unemployment Fraud Claims

Information provided by Gabe L., Smithville’s Director of Information Security The extraordinary expansion of unemployment benefits by Congress as a response to the Covid-19 pandemic has led to a sharp rise in fraudulent unemployment cases. Unemployment fraud involves a process where criminals use others’ personal information to file for unemployment benefits on their behalf and […]

Smithville Employees Share Holiday Spirit

Smithville employees made the holiday season brighter by purchasing toys and clothing for 25 area children through the Salvation Army Angel Tree program. The initiative was sponsored by the Smithville Engaged team, a group of employees working to encourage engagement between employees and the communities we serve. This is another way employees are able to […]

Cloud-Based Gaming Means Big Bandwidth Usage

Faster broadband speeds fuel optimal online gaming. Gamers are counting down the days for the release of the long-awaited PlayStation 5 and Xbox Series X next month. In the lead-up to the release of the next generation of consoles, both companies have allowed players to utilize cloud gaming technology, indicating that the cloud may be […]

Smithville Spotlight: Tiffany A., Scheduler

When asked to describe her time here at Smithville in three words, Tiffany A., Scheduler, replied “educational, rewarding, exciting.” Since joining the Smithville team in 2019 she’s learned so much about our service and installation process and has a passion for providing a great customer experience. Before we learned about her role at Smithville, we […]

Smithville Security Voted #1 in Best of Btown Awards

  We’re thrilled to announce that Smithville Security was voted #1 in The Herald-Times Best of Btown Awards! Overall 9,266 people cast a total of 167,084 votes for their favorite Bloomington-area businesses in a wide range of categories in June. This was a 156% voting increase over last year. This award means so much to […]

Smithville Spotlight: Claressa E., Corporate Trainer

When asked to describe her time here at Smithville in three words, Claressa E., Smithville’s Corporate Trainer, replied “growth through relationship.” Growth relates to her own personal development, but also that of Smithville employees. Her passion for training employees, developing skills, and helping to grow careers is evident. Before we learned about her role at […]