Smithville Spotlight: Julie P., Collections Specialist

When asked to describe her time at Smithville Julie P., Collections Specialist, immediately said “transformation, humanitarianism, and partnership.” For the past 17 years she’s grown and adapted to new positions while Smithville progressed with new technology. Before talking about her background and experience we asked some important questions to get to know Julie better: Hometown: […]

Smithville Spotlight: Ryan B., Help Desk Technician

Ryan B.’s connection to Smithville began when he was in elementary school while using our internet. He was able to play games and watch movies while staying in touch with friends online. His knowledge of the service Smithville provided prompted him to apply for an open position, and that has led to advancement opportunities and […]

Smithville Spotlight: Jami H., Customer Service Representative

“Challenging. Rewarding. Growth.” That’s how Jami H. describes her two years here at Smithville in three words. As a Customer Service Representative, she’s often the first impression customers have, and she takes that seriously. Her dedication and determination for customers make that impression a great one. We asked some hard-hitting questions before we dove into […]

Smithville Spotlight: Theresa B., Event Planning Manager

Being an active and involved community member is one of the guiding principles here at Smithville, and there’s no one better to lead that charge than Theresa B., Event Planning Manager. We spent a day with her to learn how she plans and executes events and community involvement. Before we got started for the day, […]