- Acceptable Use Policy
- Backup Power Disclosure
- Best Effort SLA
- Copper Retirement Notice
- Copyright Infringement
- DSL Modem Agreement
- Enterprise SLA
- High Risk Call Blocking
- Lifeline Guidelines
- Network Abuse
- Protection Plan Agreement
- Smithville Internet Transparency Policy
- Statement of Non-discrimination
- Video Submission Policy
- Wholesale Broadband Terms and Conditions
- Wholesale Fiber Terms and Conditions
We want you to be in the know! At Smithville, we believe in providing the most up-to-date policy and legal information for all of our customers.
Staying true to that belief, you’ll always find the most up-to-date policies, legal documents, tariffs and more right here on our website.
Users who abuse the network have a negative impact on all subscribers. Smithville investigates all claims and works diligently to provide the best network experience for all customers.
Please take time to report suspected network abuse by clicking the button below. Include as much detail as possible in your report.