Voice

Dashboard—On this tab, you can view calls you’ve missed and the date/time they were received. You can also search through your contacts.

Messages & Calls—On this tab, you can review all messages; missed, dialed, and received calls; and deleted information.

Contacts—On this tab, you can add your own personal contacts. This will display the contact name you enter on the incoming calls you receive from that contact’s number.

Call Manager—Within the Summary sub-tab, you’ll find what rules are currently on your Voicemail. On the Forwarding sub-tab, you can change your forwarding preferences.

Checking the box Forward calls immediately allows you to forward calls to any other number (e.g. you’re expecting a call but need to leave home, you can set this to immediately forward to your cell phone). You can also set up routine Forwarding Destinations to forward your home line to rather than keying the phone number each time.

Select Ring my phone once when a call is forwarded to remind you to uncheck the forwarding box once you return home.

Settings—The Account sub-tab shows your personal details and is where you can change your password, Call Services PIN and Voicemail PIN.

On the Calls sub-tab, you can change general Caller ID options under General. You can further personalize call forwarding in this section.

The Messages sub-tab allows you to select how many rings a caller hears before being sent to Voicemail. Here you can also forward your messages to a fax number or email address(es). You also have additional Mailbox and Voicemail greeting options in this section.

Note: You must click Apply to enact a change.