The FCC has programs designed to ensure consumers in rural and high-cost build areas have access to modern broadband networks at rates that are comparable to those in urban areas. As a broadband provider in these areas, we are required to test a random sample of customer locations to ensure that quality standards for speed and latency are met. Customers who are randomly selected will receive letters about testing. Please reach out to our Customer Service team with any questions at 800-742-4084.
Contact us at (800) 742-4084